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CFD Rollover Notice for April

2025-04-7

Dear Valued Client,

Please be advised that the following CFD instruments will be automatically rolled over as per the dates in the table below. As there can be a pricing difference between old and new futures contracts, we recommend clients to monitor their positions closely and manage positions accordingly.

Expiration dates:

Please note:

  • The rollover will be automatic, and any existing open positions will remain open.
  • Positions that are open on the expiration date will be adjusted via a rollover charge or credit to reflect the price difference between the expiring and new contracts.
  • To avoid CFD rollovers, clients can choose to close any open CFD positions prior to the expiration date.
  • Clients should ensure that take profits and stop losses are adjusted before this rollover occurs.
  • The above data are subject to changes. Please refer to https://www.puprime.com/client-notices/ for latest details.

If you have any questions or require any assistance, please contact our Customer Care Team via Live Chat, email: [email protected], or phone +248 4373 105.

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Upcoming Weekly Adjustment on Index Dividend Notice

2025-04-3

Dear Valued Client,

Please be advised that the dividends of the following index CFDs will be adjusted by upcoming ex-dividend dates. The comment for trading index CFDs will be in the following format “Div&<Product Name>&<Net Volume>” which show in the balance after the close of the day before the dividend payment date.

Please refer to the table below for more details:

*All dates are provided in GMT+3 (Server Time in MT4/MT5.)

Please note the above data are subject to changes. Please refer to MT4/MT5 for details.

If you have any questions or require any assistance, please contact our Customer Care Team via Live Chat, email: [email protected] or phone +248 4373 105.

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Trading Schedule Changes for AU Daylight Saving

2025-03-31

Dear Valued Client,

Please note that in observance of the upcoming AU Daylight Saving Time on 6 April 2025, there will be changes to PU Prime’s trading schedule starting from 7 April 2025.

Kindly refer to the table below for the schedule of all the instruments that are subject to changes:

*All hours are provided in GMT+3 (MT4/MT5 Server Time).

Please note the above data are subject to changes. Please refer to MT4/MT5 for details.

Should you use an EA/Indicator that requires trading hours to be manually entered, please ensure that you make the necessary adjustments to reflect this change.

If you have any questions or require any assistance, please contact our Customer Care Team via Live Chat, email: [email protected] or phone +248 4373 105.

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Upcoming Weekly Adjustment on Index Dividend Notice

2025-03-28

Dear Valued Client,

Please be advised that the dividends of the following index CFDs will be adjusted by upcoming ex-dividend dates. The comment for trading index CFDs will be in the following format “Div&<Product Name>&<Net Volume>” which show in the balance after the close of the day before the dividend payment date.

Please refer to the table below for more details:

*All dates are provided in GMT+3 (Server Time in MT4/MT5.)

Please note the above data are subject to changes. Please refer to MT4/MT5 for details.

If you have any questions or require any assistance, please contact our Customer Care Team via Live Chat, email: [email protected] or phone +248 4373 105.

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Important Upgrade Notice

2025-03-28

Dear Valued Client,

PU Prime will be upgrading its Client Portal, IB Portal, PAMM Portal, PU Prime App and MT4/MT5 servers from 29 March 2025 00:00 hrs. (GMT+3) to 02:00 hrs. (GMT+3).

Gentle Reminder:

Access to MT4/MT5 Live and Demo accounts including through PU Prime App and PU Copy Trading will be temporarily unavailable during the important upgrading period.

All orders will not be executed during the important upgrading period.

Deposit and withdrawal functions, data searching, and account opening applications via the Client Portal, IB Portal, PAMM Portal, PU Prime App and the “Sign Up” button on the official website will be temporarily unavailable. However, the official website will remain accessible.

We recommend clients make proper arrangements in advance.

If you have any questions or require any assistance, please contact our support team via Live Chat, email: [email protected] or phone +248 437 3105.

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