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PU Social Optimisation Notice

2025-01-21

Dear Valued Client,

We are pleased to announce the launch of MT5 accounts linked to PU Social on 3 February 2025, which will further enhance our competitiveness and provide clients with a wider selection of copy trading platform options.

Please refer to the table below outlining the supporting platform and server information:


Note:

  • Currently, PU Prime only supports the PU Prime-Live server for the MT5 platform in PU Social. Please ensure your account is on this specific server to avoid connection issues.

If you have any questions or require any assistance, please contact our Customer Care Team via Live Chat or email: [email protected] or phone +248 437 3105.

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Upcoming Weekly Adjustment on Index Dividend Notice

2025-01-17

Dear Valued Client,

Please be advised that the dividends of the following index CFDs will be adjusted by upcoming ex-dividend dates. The comment for trading index CFDs will be in the following format “Div&<Product Name>&<Net Volume>” which show in the balance after the close of the day before the dividend payment date.

Please refer to the table below for more details:

*All dates are provided in GMT+2 (Server Time in MT4/MT5.)

Please note the above data are subject to changes. Please refer to MT4/MT5 for details.

If you have any questions or require any assistance, please contact our Customer Care Team via Live Chat, email: [email protected] or phone +248 4373 105.

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Server and PAMM Portal Upgrade Notice

2025-01-17

Dear Valued Client,

PU Prime will be upgrading its MT4/MT5 servers and PAMM Portal on the following dates and times:

  • 18 January 2025 00:00 hrs. (GMT+2) to 03:00 hrs. (GMT+2)
  • 18 January 2025 07:00 hrs. (GMT+2) to 12:00 hrs. (GMT+2)

Access to MT4/MT5 Live and Demo accounts including through PU Prime Apps and PU Copy Trading and PAMM Portal will not be available during the server upgrading period.
All orders will not be executed during the server upgrading period.

Deposit, withdrawal, data searching functions and account opening applications would still be available.

We recommend clients make proper arrangements in advance.

If you have any questions or require any assistance, please contact our Customer Care Team via Live Chat, email: [email protected] or phone +248 4373 105.

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Upcoming Weekly Adjustment on Index Dividend Notice

2025-01-10

Dear Valued Client,

Please be advised that the dividends of the following index CFDs will be adjusted by upcoming ex-dividend dates. The comment for trading index CFDs will be in the following format “Div&<Product Name>&<Net Volume>” which show in the balance after the close of the day before the dividend payment date.

Please refer to the table below for more details:

*All dates are provided in GMT+2 (Server Time in MT4/MT5.)

Please note the above data are subject to changes. Please refer to MT4/MT5 for details.

If you have any questions or require any assistance, please contact our Customer Care Team via Live Chat, email: [email protected] or phone +248 4373 105.

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CFD Rollover Notice for January

2025-01-8

Dear Valued Client,

Please be advised that the following CFD instruments will be automatically rolled over as per the dates in the table below. As there can be a pricing difference between old and new futures contracts, we recommend clients to monitor their positions closely and manage positions accordingly.

Expiration dates:

Please note:

  • The rollover will be automatic, and any existing open positions will remain open.
  • Positions that are open on the expiration date will be adjusted via a rollover charge or credit to reflect the price difference between the expiring and new contracts.
  • To avoid CFD rollovers, clients can choose to close any open CFD positions prior to the expiration date.
  • Clients should ensure that take profits and stop losses are adjusted before this rollover occurs.
  • The above data are subject to changes. Please refer to https://www.puprime.com/client-notices/ for latest details.

If you have any questions or require any assistance, please contact our Customer Care Team via Live Chat, email: [email protected], or phone +248 4373 105.

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